2016 Fall Newsletter
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In This Issue

President's Letter OCTC Healthcare Facilities

Leadership Update
ASHE Region 3 Update
President's Letter

Greetings again from eastern Kentucky!

It is hard for me to believe that this is my last article as President. It has been my privilege and honor to serve these past two years as President and I thank you for putting that trust in me. I hope that I have not disappointed. It was my goal to leave this organization better than when I took over. Through the trust and support of our Board we were able to accomplish a lot.

Over the past two years we have made a management transition from a Chapter Administrator model to one whereby a management company, CMP Management, has taken the reins of our organization. This has proven to be a very strategic and profitable move. I think our organization is much better off for having done this.

We also were successful in launching our Certified Healthcare Technician (CHT) program to an on-line format in November of 2015. This has resulted in easier access to the training. We also launched the Spanish version of this in September of 2016.

This year’s Healthcare Coalition Conference set records for attendance and revenue. This success is a direct result of our partnership with CMP Management, your attendance, the work of our Board and vendor support.

KSHE joined the “Energy 2 Care” program through ASHE. We are now eligible to be a Platinum Elite Chapter.

As you can see, many accomplishments have been made!

Finally I’ll end on congratulating those who have been elected to the 2017-2018 Board for KSHE under the leadership of Jack Merrill, 2017 President as I transition to Past President. 

First Name

Last Name

Board Position



AIA Liaison



APIC Liaison



KHA Liaison






Secretary / Sustainability Liaison






Vendor Representative



VP Education


VP Membership

I’ll leave you with one final thought as we work to maintain our facilities in a manner that provides a safe and comfortable environment for our patients:

“In the race for quality, there is no finish line” – David T. Kearns

David Hall
2016 KSHE President

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OCTC Healthcare Facilities Leadership Update

November 2016

Greetings my fellow healthcare facilities professionals! Over the past couple of years, I have updated you on the progress of the Healthcare Facilities Leadership program with a great deal of optimism. For this update, I would like to share with you some observations from my travels and conversations with many of you about the challenges our industry is facing. As part of this update, I am not going to spend as much time on the often spoke of shortage of competent healthcare facility managers, rather, I would like to take a look at two major challenges that have begun to impact our current and future ability to maintain, improve, and sustain the expanding healthcare facility infrastructure. More specifically the need of qualified skill trade(Electrical & HVAC particularly) personnel and the “flexagility” then needed by those entering our profession.

Regarding the skill trade concern, too many of our young folks are entering technology based education while at the same time, many of those with years of skill trade experience are on the verge of retiring. At a recent meeting, I spoke to a facility manager that had to go through 50 applications to only end up with two(2) candidates to interview for an electricians position. In the end, they only felt one of the candidates qualified and offered the position only to be turned down! This is repeating itself over and over again already all over the country. In my own personal experience, we lost our electrician to retirement and after months of searching hired a candidate from manufacturing that struggled with the necessary healthcare soft skills during his tenure. I also have spoken with healthcare facilities that now outsource nearly all electrical and HVAC work as a result.

I mentioned the term “flexagility” earlier. No doubt you are already ahead of me in understanding the extraordinary demand for those that work in healthcare. I would certainly wager that facilities management has one of the most difficult jobs due to the scope, breadth, and depth of skills needed. Not to mention the continual change and expansion of healthcare these days. In other words, we need to be extremely flexible while at the same time demonstrate true agility in the physical and regulatory worlds we straddle. That being said, another frequent conversation I have had is the difficulty in breaking down the “silo” mentality of personnel. Many offer that over time things get better, however, that some personnel never really understand the need for continued growth and development needed in our industry.

While I do not believe there is a single answer for these two concerns, I am convinced that there is a need for us to come together and create an intentional and proactive(already behind) to address these and other professional development needs. The longer I work in this profession, the more I see that my/our success is truly based on our abilities to make others successful! Stay tuned for more on this and other related professional development subjects.

Warmest Regards,

Mike Canales mike.canales@kctcs.edu phone #270 852 8142
Katie Vincent Katie.vincent@kctcs.edu phone #270 686 4423

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ASHE Region 3 Update

Dear KSHE members,

WOW! It’s hard to believe 2016 is nearly over. In talking with you at conferences, phone calls and emails it is clear this has been a year of change……

CMS adopted newer codes, CMS put out their own Emergency Management rules, a new ASHE Executive Director was named, and a new ASHE president was elected. (Some other president was elected too I think…) Regardless of how you feel about these changes or elections, clearly 2016 has clearly been an exceptional year of change.

If that weren’t enough, we also have all the generations melding (or trying to) more than ever before. Baby boomers are retiring and taking their years of knowledge and experience with them. Generation X and Generation Y folks are being challenged to fill those gaps in leadership and experience and Millennials are redefining the very framework of our department work styles and schedules.

Then we have the Affordable Care Act which has redefined the focus of our healthcare delivery models resulting in an explosion of outpatient based delivery models. This has resulted in our already thin departments being asked to build and maintain more real estate than ever but now it is stretched out across our entire population service area. The scope of our responsibilities as HFMs continues to expand as more of us are being called up to be a part of senior leadership in order to help effect these changes and we find ourselves leading more departments than ever.… My, my, whatever happened to the old maintenance job that was limited to a coal bucket and a large ring of keys….(Or so the Boomers tell me)

All this means that more than ever as healthcare facility managers we have to be ready for whatever happens next despite the fact that many days we have no idea what it will be or where it will come from. The skillset of adaptability seems to be in great demand for HFMs everywhere. Unfortunately, more and more often, the new HFMs(and some of the seasoned ones) don’t have all the skillsets needed to be able to transition quickly. Affordable Healthcare Act.

To that end, I have been privileged to be asked by ASHE to organize a group of HFM leaders to begin assembling a comprehensive body of knowledge from which the new leaders mentioned above can draw on to ensure they have the necessary knowledge and skillsets to succeed in their jobs. It will utilize an affordable online delivery model that teaches basic to advanced principles of healthcare facility management and will include all the changes mentioned above as well as additional areas like energy management, property management, etc. More details to follow.

Also, we continue to focus on sustainability through Energy to Care. I would like to challenge each of you to commit to benchmarking your energy usage and hopefully for KSHE to issue a challenge to the other 5 states in our region to see who can reduce the most energy.

As your representative this quarter, I have attended one board meeting, one member value committee meeting, the annual ASHE leadership Institute with your very own Region 3 Emerging leader Mr. Martin Wheatley, and have participated on numerous conference calls. Please feel free to contact me at rankhornsr@msha.com if I can be of assistance to you. I hope to see you at one of the upcoming events in our region.

In your healthcare service,
Shay Rankhorn, SASHE, CHFM, CHC
ASHE Region 3 Director

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PO Box 1027 | Leander, TX 78646 | 844-625-1200 | info@kshe.org
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